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HomeEnergy solutionsGas supply

Gas supply

We can offer you gas supply solutions geared to meet all your requirements in terms of price, transparency and flexibility. Thanks to our presence in the main European gas markets, we are able to build flexible solutions adapted to your needs.

Flexible supply contracts

Our approach is to identify the main requirements of your portfolio with you and to offer different coverage solutions that best suit your needs. Our gas portfolio allows us to offer you innovative and dynamic methods of purchasing natural gas, giving you the possibility of combining fixed prices at spot prices.

Fixed price gas supply

What we offer

  • Duration of the contract: from 1 to 2 years
  • Fixed prices
  • Broad experience in the gas markets

Your benefits

  • Web portal with access to a series of functionalities such as invoices, meter readings, detailed and summary reports
  • Customer service available for any request

Multiclick

What we offer

  • Duration of the contract: from 1 to 2 years
  • Possibility of replacing a formula based on spot indices with standard energy products available on the fixed price OTC markets
  • Possibility of setting percentages of your consumption at a fixed price

Your benefits

  • Highly efficient management of your procurement strategy with reduced management fees
  • Fixing possibilities
  • Simple and transparent price formula
  • No "take or pay" clause
  • Monthly reporting
  • Web portal for monitoring consumption and invoices
  • Detailed monthly report
  • Customer service available for any request

Block & Spot

What we offer

  • Duration of the contract: from 1 to 2 years
  • Possibility of replacing a formula based on spot indices with standard energy products available on the fixed price OTC markets
  • Maximum flexibility on fixing periods and quantities in proportion with your consumption

Your benefits

  • Efficient solution to benefit from fluctuations on the forward markets
  • Reduced management fees
  • Possibility to buy and sell standard products during the contract period
  • Simple and transparent price formula
  • Fully flexible contract
  • Monthly billing report
  • Consultancy
  • Web portal for monitoring consumption and invoices
  • Customer service available for any request
  • Detailed monthly reports

Natural gas supply indexed to spot prices

What we offer

  • Duration of the contract: from 1 to 2 years
  • Prices indexed to the main European hubs including TTF, PSV, VTP and NCG
  • Possibility of spread hedging

Your benefits

  • Possibility of having a price in line with the trend of gas prices in Italy and in Europe
  • Ability to add portfolio management
  • Customer service available for any request
  • Web portal with access to a series of functionalities such as invoices, meter readings, detailed and summary reports

Portfolio management solution with combined formulas at spot and fixed price

What we offer

  • Duration of the contract: from 1 to 2 years
  • Combination of fixed and indexed prices

Your benefits

  • Flexibility in fixing and hedging decisions
  • Direct contact with our trading desk
  • Competitive rates
  • Web portal for monitoring consumption and invoices
  • Monthly billing report
  • Customer service available for any request
  • Detailed monthly reports available on the dedicated web portal

Similar products

Electricity supply

We offer industrial customers electricity supply contracts with the possibility of flexible hedging solutions giving easy access to the main European energy markets.

Further information

Customer care

The service operates from Monday to Friday from 9:00 am to 6:00 pm. The cost of the call depends on the contractual conditions applied by your telephone operator.

+39 (0)236698.1

Suspension of supply due to non-payment

In compliance with the provisions of Article 17 of Annex A to Resolution 258/2015/R/com of 29/05/2015 (TIMOE - Integrated text for non-payment of electricity) and to Art. 20 of Annex A to resolution no. 99/11 dated 21/07/2011 as amended and supplemented (TIMG - Supplemented text for gas non-payment)

Complaints

Do you want to submit a complaint?

For any problem or inefficiency regarding your supply of natural gas, you can send a complaint to Alpiq Energia Italia SpA by filling out the appropriate form.

Complaint form for the supply of natural gas to be sent by post to:

Alpiq Energia Italia SpA
Customer Service
Via Marostica, 1
IT 20146 Milan

Customer area

If you are already an Alpiq customer, you can access our dedicated portal. The credentials (username and password) are those communicated via email for the invoice service.